Reservation Terms
Welcome to Prime Proper Holidays! We strive to provide a seamless and enjoyable experience for our guests. Please review the following terms and conditions carefully before making a reservation with us. By booking with Prime Proper Holidays, you agree to comply with these terms.
Reservation Confirmation
All reservations are subject to availability and will be confirmed upon receipt of payment. A booking confirmation will be sent via email, including details of the rental property, dates, and payment. The reservation is only valid for the number of guests specified during the booking process.
Payment Terms
A deposit is required to secure your booking. Full payment must be made prior to your check-in date unless otherwise agreed. Payments can be made via accepted payment methods such as credit card or bank transfer. Failure to pay the full amount on time may result in the cancellation of your booking.
Cancellation Policy
Cancellations made within the specified time frame before check-in will receive a full refund. Cancellations made closer to the check-in date may incur a cancellation fee. No-shows or early departures are non-refundable. Refunds, if applicable, will be processed within a specified number of business days.
Check-In and Check-Out
Check-in time is as specified, and check-out time is by the stated hour. Early check-in or late check-out requests are subject to availability and may incur additional charges. Guests are required to present a valid government-issued ID or passport at check-in.
Security Deposit
A refundable security deposit is required at check-in. The deposit will be refunded after check-out, subject to the inspection of the property for damages or violations.
Liability
Prime Proper Holidays is not liable for personal injuries, accidents, or the loss of personal belongings during your stay. Guests are responsible for any damages caused to the property during their stay and will be charged accordingly.
Changes to Reservations
Changes to reservation dates or properties are subject to availability and may incur additional fees. Any requests for changes must be made in writing and approved by Prime Proper Holidays.
Privacy Policy
Your personal information will be used solely for the purpose of managing your reservation and will not be shared with third parties.
Governing Law
These terms and conditions are governed by the laws of the United Arab Emirates. Any disputes arising from these terms shall be subject to the jurisdiction of Dubai courts.
If you have any questions or require further clarification, please contact us at [Insert Contact Details].
We look forward to hosting you at Prime Proper Holidays!